After completing the course, delegates will know how to identify with the various ways of mentoring, to learn how to identify the mentoring roles and mentoring competencies. Understanding the link between organizational goals and mentoring. To understand the criteria for a successful mentoring and coaching delegate one needs to take in consideration that they need to be familiar with the selection process of staff as well as understand the workplace learning and the relationship with the mentor and mantes, the delegate should identify learning styles and should build strong relationships with staff and management