This advanced course is designed to ensure that engineers with existing knowledge of, and experience with, PacketShaper products are able to carry out complex installations, analysis and configurations and to troubleshoot such environments. The course studies a variety of features and commands (both CLI and browser based) that provide engineers with tools to allow them to fully understand network/bandwidth use and the demands placed upon them by applications, and then to create a configuration that meets business requirements.

Specific topics that are covered in detail include the use and configuration of the various redundancy options (such as High Availability), the use and interpretation of CLI analysis tools (such as the various traffic commands) and useful System Variables. Other features that will be explained include the use of the customer portal, the API and Report Tool features, and the support and configuration for Frame Relay and ATM.

The course will also study the intricate allocation of bandwidth according to Partition and Policy configurations and will use various Browser and CLI based analysis tools to determine the allocation. A variety of case studies and scenarios will be discussed through the course and hands-on sessions used to enforce the topics studied.

Prerequisites: All students must have a good understanding and practical experience of installing and configuring the PacketShaper product and of using at least the basic reporting/analysis tools. It is strongly recommended that students attend the Level 1 course at least one month prior to the Level 2 course.

Objectives: At the end of this course students will have gained a good understanding of PacketShaper technology and its application and analysis with regards the following areas: - Advanced installation options, including Frame Relay/ATM, System Variables & Redundancy - Customer Portal, SNMP & API features - Advanced bandwidth allocation & its analysis - How Policies & Partitions affect traffic flows - Use & interpretation of detailed Reports on WAN performance and traffic analysis - Advanced Troubleshooting techniques

Outline: I. Introduction II. Network Types III. Classes, Policies & Partitions IV. Bandwidth Allocation & Analysis V. Advanced Browser Based Reporting VI. Advanced CLI Based Analysis VII. Making Reports Accessible VIII. Troubleshooting Techniques